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Number and Description Cause Solution
available - Invalid position.
Reacquiring connection…
position is not valid.
fix. If the problem continues, contact
your Service Provider.
113
Network service is not
available – Invalid position
for the selected Service
Provider. Reacquiring
connection…
Network connection failure
because the of an invalid
GPS position.
Verify that the Modem has an open
view of the sky to get a GPS fix. If the
problem continues, contact your
Service Provider.
114
Network service is not
available - Invalid position
for selected RAI.
Reacquiring connection…
The GPS fix does not match
the selected Routing Area
Information (RAI).
You should verify that the terminal has
an open view of the sky to get a
current GPS fix. If the problem
continues, contact your Service
Provider.
115
Network service is not
available – Unknown cause.
Reacquiring connection…
Network service not
available – cause unknown.
If the problem continues, contact your
Service Provider.
116
Network connection
failure - Insufficient
resources. Reacquiring
connection…
Network connection failure
due to insufficient resources.
If the problem continues, contact your
Service Provider. Network may be
down.
117
Network connection
failure – PDP rejected for
unspecified reason.
Reacquiring connection…
Network connection failure –
unknown cause.
If the problem continues, contact your
Service Provider. Network may be
down.
118
Network connection
failure - Service option
temporarily out of order.
Reacquiring connection…
Network connection failure
because service option is
temporarily out of order.
If the problem continues, contact your
Service Provider. Network may be
down.
119
Network connection
failure - PDP deactivated by
network. Reacquiring
connection…
Network connection failure. If the problem continues, contact your
Service Provider. Network may be
down.
120
No network connection
- User initiated PDP
deactivation.
The Modem was powered
down while connected to
the network.
You will generally not see this code. In
order for you to deactivate the PDP,
you must power down the terminal. If
the problem continues, contact your
Service Provider.
121
Network connection
failure - Missing or invalid
APN. Please provide correct
information and try again.
Network connection failure
because the APN is missing
or invalid.
Contact your Service Provider to get
the correct network settings.
122
Network connection
failure - Rejected by GGSN.
Please re-enter User
Network connection failure
due to rejection by the
GGSN.
Verify that your Service Provider User ID
and password are correctly set on the
Network Settings screen. If they are
R-BGAN Satellite IP Modem User Manual
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