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Installing the Thin Client Service Utility and the Operations
Utilities
The Thin Client Express Service and Thin Client Manager Operations Utilities are
management utilities that run on the following workstations or server platforms:
v Windows NT Server 4.0
v Windows NT Server 4.0, Terminal Server Edition (TSE)
v Windows NT Workstation 4.0
v Windows 2000 Server
v Windows 2000 Professional
v Windows 2000 Advanced Server
Although these utilities are optional, IBM recommends that you install the Service
Utility on if you want to rewrite the flash image of a workstation. The Service
Utility consists of the following:
v NetVista Thin Client Express image files
v Network support services that provide Network File System (NFS) support for
the client to access the image files
The Service Utility services start automatically after the installation is complete.
The services also start automatically after the server reboots. If you experience
problems while attempting to update or recover the flash ofa workstation, verify
the status of the Service Utility network support services. For information
regarding how to verify the status of network support services, see the NetVista
Thin Client Service and Operations Utilities Readme file. This file is available on
the NetVista Thin Client Utilities CD, as well as the NetVista Thin Client website.
For information on using the Operations Utility, refer to IBM NetVista Thin Client
Manager Operations Utility (SA23-2812). This information is available at the
following uniform resource locator (URL):
http://www.ibm.com/nc/pubs
Table 1 shows the tools, and utilities that IBM recommends for the different
methods of rewriting the flash image.
Table 1. Required tools and utilities to perform flash updates and recoveries
Type of update or
recovery
NSBoot Setup
Utility
Configuration
Tool
Service Utility Operations
Utility
Configuration Tool
update
XX
Operations Utility
update
XX
Operations Utility
recovery
XX
NS Boot Setup Utility
recovery
XX
Peer flash recovery X
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