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Contents
Safety notices ............v
Danger notices .............v
Caution notices .............vi
Handling static-sensitive devices .......vi
About this book ...........vii
Who should read this book .........vii
Information available on the World Wide Web . . vii
Related information ...........vii
How to send your comments ........vii
Understanding your NetVista Thin Client
Express ...............1
Learning about the hardware .....3
Standard hardware ............3
Hardware connectors ...........3
Communication hardware ..........4
Monitor specifications ...........4
Power consumption ............4
Upgrading hardware features.........4
Setting up the hardware ........7
Startup sequence ..........9
Configuring the N2800e Thin Client
Express ..............11
Using the Setup Utility to configure the workstation 11
Using the Configuration Tool to configure the
workstation ..............12
Installing the Thin Client Service Utility
and the Operations Utilities ......15
Installing the utilities from the NetVista Thin Client
Utilities CD ..............16
Downloading the utilities from the NetVista Thin
Client web site .............16
Managing your Thin Client Express
remotely ..............19
PPP dialer for Thin Client Express
workstations ............21
Prerequisites for using PPP dial access .....21
Configuring a workstation for PPP dialer ....21
Preparing the workstation for PPP dialer
configuration .............21
Configuring initial modem settings for PPP dialer
access ...............22
Starting the PPP dialer..........23
Learning about the NC dialer window .....23
Maintaining and reconfiguring PPP dialer
parameters ..............23
Using the PPP dialer to access flash images....24
Troubleshooting PPP dialer problems ......24
Altering the flash image of a
workstation.............25
Performing a software update on a workstation . . 25
Using the Configuration Tool to perform a
software update on a workstation ......25
Using the Thin Client Manager Operations Utility
to perform a software update on a workstation . 26
Recovering the flash image of a workstation . . . 26
Using one workstation to recover the flash image
of another workstation .........27
Using the Setup Utility to recover the flash image
of a workstation ............29
Using the Thin Client Manager Operations Utility
to recover the flash image of a workstation . . . 30
Resolving hardware problems.....31
Verifying hardware problems ........31
Visible hardware failure ..........32
Audio beep sequences ...........34
LED indications .............35
Error codes and text messages ........36
Appendix A. Replacing hardware parts 41
Replacing the N2800e Thin Client Express
CompactFlash card ............41
Replacing parts other than the N2800e
CompactFlash card ............42
Returning hardware parts .........44
Appendix B. Hardware maintenance
procedures .............45
Appendix C. Setting the thin client
voltage for your location .......51
Appendix D. Recovering the boot block
image ...............53
Appendix E. Choosing a flash file . . . 55
Appendix F. Monitor specifications . . 57
Appendix G. Connector pin information 59
Notices ..............61
Environmental Design ...........62
Product Recycling and Disposal .......62
© Copyright IBM Corp. 2000 iii