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Appendix A. Replacing hardware parts
You can order IBM replacement parts for the thin client. Contact IBM or your
reseller to order warranty parts and non-warranty parts. IBM provides warranty
service without charge for parts during the warranty period on an exchange basis
only.
To replace a logic unit, the customer must transfer features, such as memory
DIMMs, CompactFlash cards, and any optional PCI adapter cards to the
replacement assembly. If customers do not transfer their features, the replacement
units cannot operate properly. See “Safety notices” on page v for information about
handling Customer Replaceable Unit (CRU) parts.
IBM delivers CRUs to the customers for exchange, and customers return defective
parts to IBM under the basic service offering. Customers should return all defective
logic units without the cover set, CompactFlash card, support base or memory
DIMMs (see “Returning hardware parts” on page 44 for more information). For
upgraded service offerings, a service representative delivers replacement parts,
transfers features, and returns defective parts to IBM.
See “Resolving hardware problems” on page 31 to determine whether or not it is
necessary to replace the thin client logic unit or any other parts.
Replacing the N2800e Thin Client Express CompactFlash card
IBM replaces a defective logic unit drawer as a complete assembly. This assembly
does not include the N2800e Thin Client Express CompactFlash card. Refer to
Table 9 to determine the correct CompactFlash card to order for your language
preference. Warranty service terms and conditions by country apply.
Table 9. Thin Client Express logic units
Description Model Part number
CompactFlash cards for N2800e (Model Cxx)
CompactFlash Card for Model Cxx CUS (US English), CAP (Asia
Pacific), CLS (LA Spanish), CCF
(Canadian French), CBP (Brazilian
Portuguese)
31L5281
CompactFlash Card for Model Cxx CUI (US English ISO 9995), CUK
(UK English), CEU (European),
CGE (German), CFR (French), CSW
(Swedish/Finnish), CDK (Danish),
CNO (Norwegian), CND (Dutch)
31L5282
CompactFlash Card for Model Cxx CIL (Icelandic), CSG (Swiss
German/French/Italian), CIT
(Italian), CLE (Luxembourg), CSP
(Spanish), CBE (Belgian
Dutch/English), CPO (Portuguese)
31L5283
© Copyright IBM Corp. 2000 41