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10.3
SafeNet/400 Reference Guide
Copyright 2008 MP Associates of Westchester, Inc.
V8.50 - May 2008
Error Message Received on the Client
If you receive an error message indicating a problem with a client or a communications request,
or an exit program rejection and SafeNet/400 is active:
Check the request log for a ‘REJECTED’ response
1. Use the date and time along with the user ID to find the request that was rejected. Use
PCREVIEW or check the Security Report.
2. When you find the request that was rejected, the log will indicate the reason for the
rejection. You will find a list of error codes and their descriptions at the end of this
chapter.
3. If you need to make changes to authorities you can test your changes with the on-line
transaction program before you implement them. See Chapter 7 in this guide, ‘Testing
your Security Settings.’
If the request does not appear in the log or the Review screen
These steps should help you determine if the problem is network related, client related or
SafeNet/400 related.
1. Try the same request with a user ID that has rights to all servers and has all object and all
folder authority. User profile QSECOFR is set up with all rights in SafeNet/400 by
default.
2. Check the log file for the request and response.
3. Make changes to authorities if necessary.
4. Try the request again with the original client or with the on-line transaction program.
5. Try a different client or user ID.