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7
7-3
2 Does the computer
respond when a ping
test is sent to the
controller?
Yes The port number
setting is wrong.
Correct the port number
setting.
A computer
malfunction has
occured.
Restart the computer.
The driver has not
been installed
correctly.
Uninstall the driver
software, and then
reinstall it according to
the instructions.
No A copier malfunction
has occured.
Restart the copier.
The network cable has
become disconnected,
or there is a problem
with the hub.
Reconnect the cable,
and then restart or
replace the hub.
The IP address or
subnet mask setting is
wrong.
Correct the IP address
and subnet mask setting.
Check Item Possible Cause Solution