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Troubleshooting
Operation Guide 51
Characters do
not display
properly in
COMMAND
CENTER.
Does the version of
your browser
application support
operation using
COMMAND
CENTER?
Use a browser
application that
supports COMMAND
CENTER.
page 1
Is the same language
as that displayed on
the operation panel
selected?
Select the same
language as that
displayed on the
operation panel.
page 9
I can’t access
the other
pages.
Has the administrator
set a password?
Enter the password. page 11
I can’t perform
settings.
Is the printer or
scanner currently in
operation?
Wait until the operation
has been completed.
-
The settings I
made are not
registered.
Did you click the
Submit button after
making the settings?
Click the Submit button
and move to another
page or close
COMMAND CENTER
window.
-
Did you click the
Restart button after
making the settings?
Restart this machine.
All settings will be
registered.
page 9
Are you using the
System menu on this
machine's panel while
COMMAND CENTER
is being operated?
Operate COMMAND
CENTER after you
have finished with the
System menu.
-
The
administrator
has forgotten
the Admin
password.
- Contact your dealer or
service center.
-
Error or
Warning is
displayed
under the
STATUS
indicator.
Is there an error
message shown in the
display?
Perform the
troubleshooting
procedure the
messages suggests
referring to the
Operation Guide.
Operation
Guide
Symptom Check Items Corrective Action Reference