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ROUBLESHOOTING
8.7
8
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be
avoided. When a paper jam occurs, follow the steps outlined in
page 8.3.
• Follow the procedures on page 1.11 when you load paper.
Ensure that the adjustable guides are positioned correctly.
• Do not overload the paper tray. Ensure that the paper is
below the paper capacity mark on the inside wall of the paper
tray.
• Do not remove the paper from the tray while your machine is
printing.
• Flex, fan and straighten the paper before loading.
• Do not use creased, damp or highly curled paper.
• Do not mix paper types in the paper tray.
• Use only recommended print materials. See “Paper
Specifications” on page 9.9.
• Ensure that the print side of print materials is facing down in
the paper tray and facing up in the manual feeder.
• If paper jams frequently occur when you print on the A5-
sized paper:
- Load the paper into the tray as shown below.
- Set the page orientation to Landscape in the printer’s
Properties window. See page 5.3.