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ROUBLESHOOTING
8.13
8
A print job is
extremely slow.
The job may be very
complex.
Reduce the complexity of the page or try
adjusting the print quality settings.
The maximum print speed of your machine
is 17 PPM for Letter-sized paper 16 PPM for
A4-sized paper.
If you are using
Windows 9x/Me, the
Spooling Setting may
be set incorrectly.
From the
Start
menu, choose
Settings
and
Printers
. Right-click the
Printer
Driver Type 2200
printer icon, choose
Properties
, click the
Details
tab, and
then choose the
Spool Settings
button.
Select the spool setting you want.
Half the page is
blank.
The page orientation
setting may be
incorrect.
Change the page orientation in your
application. See page 5.3.
The paper size and the
paper size settings do
not match.
Ensure that the paper size in the printer
driver settings matches the paper in the
tray.
The machine
prints, but the
text is wrong,
garbled or
incomplete.
The printer cable is
loose or defective.
Disconnect the printer cable and reconnect.
Try a print job that you have already printed
successfully. If possible, attach the cable
and the machine to another computer and
try a print job that you know works. Finally,
try a new printer cable.
The wrong printer
driver was selected.
Check the application’s printer selection
menu to ensure that your machine is
selected.
Software application is
malfunctioning.
Try printing a job from another application.
The operating system is
malfunctioning.
Exit Windows and reboot the computer.
Turn the machine off and then back on
again.
Pages print, but
are blank.
The toner cartridge is
defective or out of
toner.
Redistribute the toner. if necessary. See
page 7.7.
If necessary, replace the toner cartridge.
The file may have blank
pages.
Check the file to ensure that it does not
contain blank pages.
Some parts, such as
the controller or the
board, may be
defective.
Contact a service representative.
Condition Possible cause Suggested solutions