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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 7, “Parts listing, ThinkServer RD220 Type 3729, 3779, 3797, and 3798,” on page 231 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
01298001 No update data for processor 1.
1. Update the UEFI code again.
2. (Trained service technician only) Replace the
microprocessor.
01298101 Bad update data for processor 1.
1. Update the UEFI code again.
2. (Trained service technician only) Replace the
microprocessor.
I9990301 Hard disk drive boot sector error.
1. Reseat the following components:
a. Hard disk drive
b. Hard disk drive backplane cable
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive backplane cable
b. Hard disk drive
c. Hard disk drive backplane
d. (Trained service technician only) System
board
I9990305 Operating system not found. Run the Server Configuration and Boot Management
program to make sure that a bootable operating
system is installed on one or more devices that are
listed in the boot order.
I9990650 Power has been restored.
1. Check the power cables.
2. Check for interruption of the power supply.
38 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Hardware Maintenance Manual