Filter
Top Products
Error messages and beep errors . . . . . . 159
Errors without messages . . . . . . . . . 161
Memory problems . . . . . . . . . . . 162
Networking . . . . . . . . . . . . . . 163
Keyboard and other pointing devices . . . . 167
Display and multimedia devices . . . . . . 168
Fingerprint reader problems. . . . . . . . 178
Battery and power . . . . . . . . . . . 178
Drives and other storage devices . . . . . 182
Software problems . . . . . . . . . . . 184
Ports and connectors . . . . . . . . . . 184
Chapter 11. Getting support . . . . 187
Before you contact Lenovo . . . . . . . . . . 187
Register your computer . . . . . . . . . 187
Download system updates . . . . . . . . 187
Record information . . . . . . . . . . . 187
Getting help and service . . . . . . . . . . . 188
Using diagnostic programs . . . . . . . . 188
Lenovo Support Web site. . . . . . . . . 188
Calling Lenovo . . . . . . . . . . . . . 188
Purchasing additional services . . . . . . . . 189
Appendix A. Regulatory
information . . . . . . . . . . . . . 191
Wireless related information . . . . . . . . . 191
Location of the UltraConnect wireless
antennas . . . . . . . . . . . . . . . 192
Locating wireless regulatory notices . . . . 193
Export classication notice . . . . . . . . . . 193
Electronic emission notices. . . . . . . . . . 193
Federal Communications Commission
Declaration of Conformity . . . . . . . . 193
Industry Canada Class B emission compliance
statement . . . . . . . . . . . . . . . 194
European Union - Compliance to the
Electromagnetic Compatibility Directive . . . 194
German Class B compliance statement . . . 194
Korea Class B compliance statement . . . . 195
Japan VCCI Class B compliance statement. . 195
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase . . . . . . . . . . . . . . . . 195
Lenovo product service information for
Taiwan . . . . . . . . . . . . . . . . 195
Additional regulatory information . . . . . . . 195
Appendix B. WEEE and recycling
statements . . . . . . . . . . . . . 197
Important WEEE Information . . . . . . . . . 197
Japan recycling statements . . . . . . . . . 197
Recycling information for Brazil . . . . . . . . 198
Battery recycling information for the United States
and Canada. . . . . . . . . . . . . . . . 198
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . 199
Battery recycling information for Taiwan. . . . . 199
Appendix C. Notices. . . . . . . . . 201
Trademarks . . . . . . . . . . . . . . . . 202
Appendix D. Restriction of Hazardous
Substances Directive (RoHS) . . . . 203
China RoHS. . . . . . . . . . . . . . . . 203
Turkish RoHS . . . . . . . . . . . . . . . 203
Ukraine RoHS . . . . . . . . . . . . . . . 203
India RoHS . . . . . . . . . . . . . . . . 204
© Copyright Lenovo 2012
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