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Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
Reinstall the imaging unit.
a Remove, and then install the imaging unit.
b Resend the print job.
Does fog or shading appear on prints?
Go to step 2. The problem is solved.
Step 2
Replace the imaging unit, and then resend the print job.
Does fog or shading appear on prints?
Contact
customer
support at
http://support.lexmar
k.com or your service
representative.
The problem is solved.
Toner rubs off
Leading edge
Trailing edge
ABC
DEF
Action Yes No
Step 1
From the Paper menu on the printer control panel, check the paper type
and weight.
Do the paper type and weight match the paper loaded in the tray?
Go to step 2. Specify the paper type
and weight from the
tray settings to match
the paper loaded in the
tray.
Step 2
Check if you are printing on paper that is heavy or has texture or rough
finishes.
Are you printing on textured or rough paper?
From the Paper menu
on the printer control
panel, set the paper
texture.
Contact
customer
support.
Troubleshooting 321