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• “Partial document or photo prints” on page 47
• “Photo smudges” on page 47
Improving print quality
Check paper
• Use the appropriate paper for the document. If you are printing photos or other
high-quality images, for best results use Lexmark Premium Photo Paper or Lexmark
Photo Paper.
• Use a paper that is a heavier weight or bright white.
Check print cartridges If the document still does not have the print quality you want, follow these steps:
1 Align the print cartridges. For more information, see “Aligning the print cartridges” on
page 37.
If print quality has not improved, continue to step 2.
2 Clean the print cartridge nozzles. For more information, see “Cleaning the print
cartridge nozzles” on page 38.
If print quality has not improved, continue to step 3.
3 Remove and reinsert the print cartridges. For more information, see “Removing a used
print cartridge” on page 35 and “Installing print cartridges” on page 35.
If print quality has not improved, continue to step 4.
4 Wipe the print nozzles and contacts. For more information, see “Wiping the print
cartridge nozzles and contacts” on page 39.
If print quality is still not satisfactory, replace the print cartridges. For more information,
see “Ordering paper and other supplies” on page 40.
Poor text and graphic quality
• Blank pages
• Dark print
• Faded print
• Incorrect colors
• Light and dark bands in print
• Skewed lines
• Smudges
• Streaks
• White lines in print
Check ink
Check the ink levels, and install new print cartridges if necessary.
Review steps to
improve print quality
See “Improving print quality” on page 37.
Troubleshooting
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