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Scanner Disabled
Try one or more of the following:
• Check the printer software settings or the Administration settings from the printer to enable the scanner.
For more information, contact customer support.
•
Press to clear the message.
Short Paper
Try one or more of the following:
• Touch OK or press , depending on your printer model.
• Make sure the paper size is correctly set.
•
Load paper with the correct size in the tray or on the paper support.
• Check the paper guides, and then make sure the paper is properly loaded in the tray or on the paper support.
•
Cancel the current print job.
Standard Network Software Error
Try one or more of the following:
• Press to clear the message.
• Turn the printer off and then back on to reset the printer.
Unrecoverable Scan Error
Try one or more of the following:
• Restart your printer.
• Update your printer firmware. For more information, visit http://support.lexmark.com.
USB Device Not Supported
Remove the unrecognized USB device and replace it with a supported device.
USB Hub Not Supported
Remove the unrecognized USB hub.
Clearing paper jams
•
“Paper jam in the printer” on page 144
•
“Paper jam in the duplex unit” on page 146
•
“Paper jam in the ADF (select models only)” on page 147
•
“Paper or specialty media misfeeds” on page 150
Troubleshooting 143