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5. Problem:
Sometimes the messages (38I Memory Full or Memory Full) display on the
printer operator panel and the connection with the printer is lost. What do these
messages mean? What should I try?
Solution:
38I Memory Full - this message is generated when there is insufficient memory
to print the page.
Memory Full - this message means the printer could not reestablish connection to
PSF, the resources have been lost. The printer is disconnected from the host.
The cause for these messages is insufficient memory to print the IPDS job or
temporarily store the resources. The memory is probably being used to store
PostScript, PCL and/or IPDS resources.
A. Set Resource Save to “Off” to allow permanent downloaded resources
from PostScript and PCL jobs to be deleted. Resource Save is found
under SETUP MENU on the printer operator panel. Try reprinting the job
after powering the printer Off and then On.
B. Add more memory to the printer.
C. If a LAN connection is used through a MarkNet S card, try setting IPDS
Timeout to Host Controlled and set the host release timer to a small
value. This means that the host deletes the downloaded IPDS resources
when disconnecting. When a new IPDS job is sent from the host new IPDS
resources are downloaded to the printer.