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Troubleshooting
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Use a different brand of paper. Every paper brand accepts
ink differently and prints with slight color variations.
•
Remove any extra devices such as a scanner, and connect
the printer to the parallel port.
Colors on the printout are faded
•
Your print cartridge may be low on ink. Check the ink level
graphic on the Cartridges tab of your printer’s Control
Program.
•
Clean the print nozzles. For help, see page 25.
•
If the colors still seem faded, wipe the print nozzles and
contacts. For help, see the Troubleshooting: Print Quality
section of the printer driver Help.
Problems with transparencies, photos, envelopes...
Problems with transparencies, photos, envelopes...Problems with transparencies, photos, envelopes...
Problems with transparencies, photos, envelopes...
Glossy photo papers or transparencies stick
together
•
Remove the photos or transparencies from the paper exit
tray as they exit the printer.
•
Let the photos or transparencies dry completely before
stacking.
•
Use a transparency or photo paper designed for an inkjet
printer.
Transparencies or photos contain white lines
•
From the Printer Properties, select High (1200 x 1200 dpi)
or Maximum (2400 x 1200 dpi).
•
Your print nozzles may need cleaning. For help, see page
25.