Moxa Technologies C168HS Computer Hardware User Manual


 
Troubleshooting
Smartio C168H/HS User’s Manual 6-5
a. Some partial decoded network board may interfere with our board. Please
avoid from using 0x300 as I/O address for those network boards.
b. Check hardware configuration of
Smartio C168 Series board by IO-
IRQ.EXE. Then make sure the hardware configuration, including I/O
addresses for each port, Interrupt Vector, IRQ, is identical to that
of the
driver.
c. The I/O addresses may conflict with other devices, please change another set
of I/O address such as I/O:0x280, Interrupt Vector:0x2C0.
d. The board(s) is not plugged properly. Please make sure the board is seated
firmly in the expansion slot.
e. The slot for plugging the board is defective.
In this case, please try other slots until you find a good one.
f. The board might be defective.
3. The COM number of the Smartio C168 Series conflicts with others.
The COM numbers of different boards happen to be the same. Try to change the
COM number mappings.
4. Windows NT system panic (blue screen).
The possible reason is an IRQ or memory conflict with other ISA Bus adapters,
like LAN and SCSI boards, or the system BIOS. Please refer to the
corresponding problem in the previous section, “General Troubleshooting”, for
solutions.
Windows 95/98
This section is specific for troubleshooting under Windows 95/98. For general
problems and solutions, please see the previous section, “General Troubleshooting”.
1. The system fails to find the Smartio C168 Series board! After system
reboots, error message “Smartio C168 Series (CAP=0x0180, port 1=COM3):
Board is not found” appears.
a. Some partial decoded network board may interfere with our board. Please
avoid from using 0x300 as I/O address for those network boards.
b. Check hardware configuration of
Smartio C168 Series board by IO-
IRQ.EXE. Then make sure the hardware configuration, including I/O