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Chapter 4: Configuring your MVPGSM
Multi-Tech Systems, Inc. MVPGSM 49
Supplementary Services Parameter Definitions
Field Name Values Description
Select Channel 1-2 The channel to be configured is selected here.
Call Transfer Enable Y/N Select to enable the Call Transfer function in the VOIP unit.
This is a “blind” transfer and the sequence of events is as follows:
Callers A and B are having a conversation.
Caller A wants to put B into contact with C.
Caller A dials call transfer sequence.
Caller A hears dial tone and dials number for caller C.
Caller A gets disconnected while Caller B gets connected to caller C.
A brief musical jingle is played for the caller on hold.
Transfer Sequence Any phone keypad
character
The numbers and/or symbols that the caller must press on the
phone keypad to initiate a call transfer.
The call-transfer sequence can be 1 to 4 characters in length using
any combination of digits or characters (* or #).
Call Hold Enable Y/N Select to enable Call Hold function in VOIP unit.
Call Hold allows one party to maintain an idle (non-talking)
connection with another party while receiving another call (Call
Waiting), while initiating another call (Call Transfer), or while
performing some other call management function.
Hold Sequence phone keypad
characters
The numbers and/or symbols that the caller must press on the
phone keypad to initiate a call hold.
The call-hold sequence can be 1 to 4 characters in length using any
combination of digits or characters (* or #).
Call Waiting Enable Y/N Select to enable Call Waiting function in VOIP unit.
Retrieve Sequence Phone keypad
characters, two
characters in length
The numbers and/or symbols that the caller must press on the
phone keypad to initiate retrieval of a waiting call.
The call-waiting retrieval sequence can be 1 to 4 characters in length
using any combination of digits or characters (* or #).
This is the phone keypad sequence that a user must press to
retrieve a waiting call. Customize-able. Sequence should be distinct
from sequence that might be used to retrieve a waiting call via the
PBX or PSTN.
Default When this button is clicked, all Supplementary Service parameters are set to their default
values.
Copy Channel Copies the Supplementary Service attributes of one channel to another channel. Attributes
can be copied to multiple channels or all channels at once.