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Service Manual
Adjustment and Troubleshooting
4-60
5) Multi-Feeding
Description: Multiple sheets of paper are fed at once.
1. Check that the paper size
guides are set correctly
(cassette and MPF tray).
Adjust paper guides.
2. Solenoid malfunction
(the solenoid does not work properly).
Replace the solenoids or PBA
as appropriate.
3. Friction Pad is contaminated.
Clean the friction pad rubber with
a soft cloth dampened with IPA
(Isopropyl Alcohol) or water.
4. Paper has a rough surface texture.
Use paper with a smother surface
finish.