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D-6 NCR S10 Desktop Server User Guide
• Record any failure or error information
displayed. If appropriate, record the entire
screen.
• Perform a memory dump of the system, if
possible.
• Be prepared to answer these questions:
• Is this an initial or recurring problem?
• Under what circumstances did the failure or
error occur?
• Is any non-NCR equipment in use?
• Did you perform a memory dump?
• Have you made any recent changes to the
system?
• What operating system and version are you
using?
5. Depending on the kind of failure or error, the
system analyst may ask you to perform a system
backup.