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Contents
NCR S10 Desktop Server User Guide ix
Configuring the Memory and Other
Baseboard Settings ................................... C-20
Configuring the Mylex RAID Array Group ...... C-22
Appendix D
System Support Log
Preface .......................................................................... D-1
Support Services .......................................................... D-3
System Numbers ................................................... D-3
NCR On-Site Hardware Support Services .......... D-4
NCR Support Phone Numbers ............................ D-4
Placing a Hardware Support Call ........................ D-5
Placing a Software Support Call .......................... D-7
Hardware Records ....................................................... D-8
Different Types of Logs ......................................... D-8
Software Records ....................................................... D-19
Current System Configuration ................................. D-33
Adapter Board Locations .................................... D-33
System Equipment List ....................................... D-33
Hardware Configuration Report ........................ D-33
Preventive Maintenance ........................................... D-41
General Customer Preventive Maintenance
Guidelines ............................................... D-42
General Customer Preventive Maintenance
Procedures ............................................... D-43
Installation Records ................................................... D-49
Customer Support Agreement ................................. D-51
List of NCR Support Telephone Numbers .............. D-53
NCR Faxback System .......................................... D-53
United States Support ......................................... D-53
Other Areas Support ........................................... D-54
Index