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5. Collecting Failure Information
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5.1.2 Collecting Failure Information Using dump Command [IP8800/
S6700] [IP8800/S6600] [IP8800/S6300]
(1) Collecting memory dump when communication failure occurs
When any communication failure occurs, collect memory dump by executing all of the following commands.The
collected memory dump files are stored under /dump0 in the system where the command is executed. Delete the
memory dump file after collecting it.
For IP8800/S6700
1. Execute the dump bsu command for all installed BSUs from the active BCU.
2. Execute the dump nif command for all faulty ports from the active BCU.
[Example]
The following is an example when communication failure occurs in NIF number 1 and port number 1 in the case
that BSUs are installed in BSU number 1 and 2.
1. Login the active BCU and execute the dump command.
> dump bsu 1
Dump command accept.
>
11/01 17:43:42 E3 BSU BSU:1 25070700 1681:000000000000 BSU online dump command
executed.
2. After above log is displayed, execute next dump command.
> dump bsu 2
Dump command accept.
>
11/01 18:10:42 E3 BSU BSU:2 25070700 1681:000000000000 BSU online dump command
executed.
3. After above log is displayed, execute next dump command.
> dump nif 1
Dump command accept.
>
11/01 18:15:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump command
executed.
For IP8800/S6600
1. Execute the dump psp command for all installed PSPs from the active system.
2. Execute the dump nif command for all faulty ports from the active system.
[Example]
The following is an example when communication failure occurs in NIF number 1 and port number 1 in the case
that BSUs are installed in BSU number 1 and 2.
1. Login the active system and execute the dump command.
> dump psp
psp command accept.
>
11/01 17:43:42 E3 CSU 25070700 2301:000000000000 PSP online dump command
executed.
2. After above log is displayed, execute next dump command.
> dump nif 1
Dump command accept.
>
11/01 18:10:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump command
executed.
For IP8800/S6300
1. Execute the dump psp command for the active PSP from the active system.