Filter
Top Products
3. Troubleshooting Functional Failures in Operation
27
3.4 Network Interface Communication Failure
3.4.1 Ethernet Port Cannot Be Connected
If the Ethernet port has possibly caused the communication failure, check for the NIF [IP8800/S6700] [IP8800/
S6600] [IP8800/S6300] and port statuses as follows.
(1) Checking NIF status [IP8800/S6700] [IP8800/S6600] [IP8800/S6300]
1. Checking log
For the log, see the manual "Message Log Reference."
2. Isolating the problem according to the NIF status.
Check the NIF status by using the show interfaces command, and isolate the problem according to the table
below.
Table 3-6: Check and Action for NIF Status
(2) Checking port status
1. Checking log
For the log, see the manual "Message Log Reference."
2. Isolating the problem according to the port status.
Check the port status by using the show interfaces command, and isolate the problem according to the table
below.
No. NIF Status Problem Action
1 active The NIF is operating normally. Check the port status according to "Table 3-7: Check and Action for
Port Status."
2 notconnect The NIF is not installed. Install the NIF board.
3 inactive The inactivate command is set. Use the activate command to activate the NIF.
The NIF is not fully inserted. Install the NIF board correctly.
NIF is not activated. Use the show system command to check the BSU operation status
and set the operation status to "active." [IP8800/S6700]
Use the show system command to check the PSP operation status and
set the operation status to "active." [IP8800/S6600] [IP8800/S6300]
NIF not supported by the software
version is installed.
Check the NIF board type and software version. Replace the NIF board
or update the software.
NIF not supported by this system is
installed.
Replace the NIF board.
4 fault The NIF is faulty. According to the log of the NIF displayed by the show logging
command, see the corresponding part in the manual "Message Log
Reference" and follow the descriptions in [Action].
5 initialize The NIF is being initialized. Wait until initialization completes.
6 disable no power enable is set by
configuration command.
Confirm that the NIF board to be used is installed and enter
configuration command power enable to activate the NIF.