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5. Collecting Failure Information
142
For IP8800/S6600
1. Execute the dump psp command for active PSP from the active system.
2. Execute the dump nif command for all faulty ports from the active system.
3. Execute the dump psp standby command for the standby PSP from the active system.
4. Execute the dump psp command for the standby PSP from the active system.
[Example]
The following is an example when communication failure occurs in NIF number 1 and port number 1 on condition
that CSU is in redundant configuration.
1. Log in the active system and execute the dump command.
> dump psp
Dump command accept.
>
11/01 17:43:42 E3 CSU 25070700 2301:000000000000 PSP online dump command
executed.
2. After above log is displayed, execute next dump command.
> dump nif 1
Dump command accept.
>
After above log is displayed, execute next the dump command.
> dump bsu 2
Dump command accept.
>
11/01 18:10:42 E3 BSU BSU:2 25070700 1681:000000000000 BSU online dump command
executed.
3. After above log is displayed, execute next dump command.
> dump psp standby
Dump command accept.
>
11/01 18:18:42 E3 CSU 25070700 2301:000000000000 PSP online dump command
executed.
4. After above log is displayed, execute next dump command.
> dump psp
Dump command accept.
>
11/01 18:20:42 E3 CSU 25070700 2301:000000000000 PSP online dump command
executed.
For IP8800/S6300
1. Execute the dump psp command for the active PSP from the active system.
2. Execute the dump nif command for the faulty port from the active system.
3. Execute the dump psp standby command for the standby PSP from the active system.
4. Execute the dump psp command for the standby PSP from the standby system.
[Example]
The following is an example when communication failure occurs in NIF number 1 and port number 1 in case that
MSU is in redundant configuration.
1. Login the active system and execute the dump command.
> dump psp
Dump command accept.
>
11/01 17:43:42 E3 MSU 25070700 2301:000000000000 PSP online dump command
executed.
2. After above log is displayed, execute next dump command.
> dump nif 1
Dump command accept.
>
11/01 18:15:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump command
executed.