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5. Collecting Failure Information
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2. Execute the dump nif command for the faulty port from the active system.
[Example]
The following is an example when communication failure occurs in NIF number 1 and port number 1.
1. Login the active system and execute the dump command.
> dump psp
Dump command accept.
>
11/01 17:43:42 E3 MSU 25070700 2301:000000000000 PSP online dump command
executed.
2. After above log is displayed, execute next dump command.
> dump nif 1
Dump command accept.
>
11/01 18:10:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump command
executed.
(2) Collecting memory dump when communication failure occurs after switchover of
BCU [IP8800/S6700], CSU [IP8800/S6600], and MSU [IP8800/S6300]
When any communication failure occurs after switchover, collect memory dump by executing all of the following
commands. The collected memory dump files are stored under "/dump0" in the system where the command is executed.
Delete the memory dump file after collecting it.
For IP8800/S6700
1. Execute the dump bsu command for all installed BSUs from the active BCU.
2. Execute the dump nif command for all faulty ports from the active BCU.
3. Execute the dump bsu command for any one of installed BSUs from the standby BCU. No need to execute
the command for any BSU.
[Example]
The following is an example when communication failure occurs in NIF number 1 and port number 1 on condition
that BCUs are installed in BSU number 1 and 2 as redundant configuration.
1. Login the active BCU and execute the dump command.
> dump bsu 1
Dump command accept.
>
11/01 17:43:42 E3 BSU BSU:1 25070700 1681:000000000000 BSU online dump command
executed.
2. After above log is displayed, execute next the dump command.
> dump bsu 2
Dump command accept.
>
11/01 18:10:42 E3 BSU BSU:2 25070700 1681:000000000000 BSU online dump command
executed.
3. After above log is displayed, execute next dump command.
> dump nif 1
Dump command accept.
>
11/01 18:15:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump command
executed.
4. After above log is displayed, log in the standby BCU and execute next dump command.
SBY:> dump bsu 1
Dump command accept.
SBY:>
11/01 18:17:42 E3 BSU BSU:1 25070700 1681:000000000000 BSU online dump command
executed.