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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
Chapter 7
Password administration
Resetting passwords
This section identifies each type of CallPilot password and how to reset it if the owner forgets it.
Resetting the system administrator password
This is the password the system administrator uses to reach the administrative functions, including
resetting other passwords. The default is 0000. The system makes the users reset their passwords
the first time they access their mailboxes through the telephone interface.
Resetting the password using a telephone (CallPilot Mini & CallPilot 150)
Use this procedure to reset the system administrator password:
1 Dial in to CallPilot system.
2 Ask the CallPilot Attendant to transfer you, or use the Automated Attendant to transfer
yourself, to the General Delivery Mailbox.
3 Log on to the General Delivery Mailbox using the general delivery mailbox number and
password.
4 Enter the telephone number of the modem on the support computer.
5 Press °‚°.
6 Press ‡‹‡‹°‡fl‡‡·‹ (R E S E T S M P S W D).
Resetting the password using a telephone (CallPilot 150 only)
Use this procedure to reset the system administrator password.
Note: On the CallPilot 150, you must be using the CallPilot User Interface to reset the
password using °‚°. If you are using the Norstar Voice Mail User Interface, use
≤·°fi
to reset the password.
1. Press
≤·°fi
.
2. Press
·
.
3. Press ‡‹‡‹°‡fl‡‡·‹
(R E S E T S M P S W D) and press
OK
or £.
4. Press
YES
or £.
Set: xxxx
NEXT
Pswd:
RETRY OK
Reset Password:
YES NO