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CallPilot Mini/CallPilot 150 Installation and Maintenance Guide
Appendix A
Modem Access
When there is no access to the CallPilot Mini/CallPilot 150 using a LAN connection or the serial
port, you can use the modem to access to CallPilot Mini/CallPilot 150.
Configuring your computer to access the CallPilot modem
To configure your computer to access the CallPilot modem, you must:
• connect a telephone to your computer modem
• create a Dial-Up Networking connection
• install the Nortel Networks Modem Configuration Utility
Connecting a telephone to your computer modem
In order to access the CallPilot modem, you need a telephone connected to your computer modem.
You use this telephone to log in to the System Administrator mailbox on the CallPilot system.
From this mailbox you can access the CallPilot modem.
If your computer has a modem with two telephone cable connectors, connect the telephone to the
jack designated for a telephone. If you are unsure which connector is for a telephone, refer to the
documentation that came with your modem.
Note: Although you can access CallPilot Manager using the modem, Nortel Networks
recommends you use a LAN connection or an Ethernet crossover cable to access CallPilot
Manager.
Modem access is intended for Nortel Networks support personnel and CallPilot Mini/
CallPilot 150 distributors.
Caution: The CallPilot modem uses three voice channels when connected to the support
computer. Nortel Networks recommends that you do not use the modem during peak use
times.
Do not connect the support computer modem to an internal (extension) line.
Caution: Connect only an analog telephone to your computer modem. Do not connect a
Meridian or Norstar digital telephone to your computer modem.