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Warranty
Limited Warranty
Okidata, division of Oki America, Inc. (Okidata) warrants this printer to be free from
defect in material and workmanship and will remedy any such defect according to the
terms of this Limited Warranty. This Limited Warranty extends to the original purchaser
only. This Limited Warranty does not extend to network setup, application conflicts, or
consumable items, including but not limited to ribbons, fuses, etc.
Okidata will repair (or at its option, replace) at no charge, any defective component(s) of
the printer for two (2) years from the date of purchase except for the printhead, which is
warranted for a period of one (1) year from date of purchase. This Limited Warranty
extends to the original purchaser only.
On-Site Repair
Note: On-Site repair is available in the United States and Canada only.
On-Site repair is available without charge, in the United States and Canada, provided that
the warranty service is performed by an Authorized Okidata Service Center, located
within a fifty (50) mile radius of the original purchaser’s facility. Purchasers outside the
fifty (50) mile radius may return the product, shipping prepaid, to an Okidata Authorized
Service Center. A listing of Okidata Authorized Service Centers may be obtained by
calling 1-800-OKIDATA (1-800-654-3282).
To make request or claim for service under this Limited Warranty, contact your Okidata
Authorized Dealer, authorized third-party service provider, or Okidata.
A written receipt for the product, showing the date of purchase, dealer’s name, and serial
number of the Pacemark 4410 printer, must accompany any request or claim for work to
be performed under this Limited Warranty.
This Limited Warranty shall not apply if the product has been damaged due to abuse,
misuse, misapplication, accident, or as a result of service or modification by any other
than an authorized Okidata service center.