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3: Troubleshooting
General Troubleshooting
Problem:
Nothing happens when I turn on the printer.
Solutions:
1. Check the power cord connection to the outlet.
2. If you are using a power strip, make sure it is turned on and that the fuse has not blown
nor the circuit breaker tripped.
3. Check the fuse (1) at the back of the printer:
Problem:
The printer does not print when the computer sends data.
Solutions:
1. Is the Status light on? If not, press
ON-LINE/RESET.
2. Check that the interface cable is securely connected to both the printer and to the
computer or network.
3. If you have the optional accessory card installed, make sure it is firmly seated in the
printer.