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Error Message What to Do
DATA REMAIN Data is being held in the buffer due to the fact that the printhead
cover is open. Close the cover, then press ON-LINE/RESET.
EEPROM Try turning the printer off, then on again. If message persists,
contact your service provider (see Section 4).
EJECT JAM Paper jammed as it was being ejected. Correct the jam and
reload paper.
FEED JAM Paper jammed during a print job as it was feeding through the
printer. Clear the paper jam (see Section 2) and reload paper.
FUSE Internal fuse has blown. Contact your service provider (see
Section 4).
HEAD 1 FAN Printhead Fan 1 is damaged. Contact your service provider (see
Section 4).
HEAD 2 FAN Printhead Fan 2 is damaged. Contact your service provider (see
Section 4).
HEAD THERMAL Printhead has overheated. Turn the printer off and wait for the
printhead to cool down, then try again. If the message persists,
contact your service provider (see Section 4).
HEAD THERMISTOR Printhead thermistor is damaged. Contact your service provider
(see Section 4).
HOMING Try turning the printer off, then on again. If message persists,
contact your service provider (see Section 4).
INVALID IPT Illegal IPT alarm. Try turning the printer off, then on again. If
message persists, contact your service provider (see Section 4).
LCD TIME OUT Try turning the printer off, then on again. If message persists,
contact your service provider (see Section 4).
LF THERMAL The line feed motor has overheated. Turn the printer off and wait
for it to cool down, then try again. If the message persists,
contact your service provider (see Section 4)
LOAD JAM Paper jammed as it was being loaded into the print path. Press
PARK to remove the paper from the print path, then clear the
paper jam (see Section 2) and reload paper.
MAIN LSI Try turning the printer off, then on again. If message persists,
contact your service provider (see Section 4).
OFF-LINE Printer is off line (ALARM light on). Press ON-LINE/RESET
when you are ready to place the printer back on line.