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Troubleshooting and Diagnostics
6-3
During normal operation the following error messages may occur :
Note: In an error case the printer change into the OFFLINE mode. After error
correction press key to change back again into the READY mode.
If an error correction is not possible call the service of your dealer!
Display That means ... Cause / Action
BUFFER OVERFLOW Handshake protocol S Check CTR - CTS or
error XON/XOFF protocol
S Check connector
S Repeat data transfer
CARRIAGE ERROR Horizontal drive without S Paper jam
function S Print gap incorrect
S PCC-value too low
S Ribbon feed guide isn´t
aligned with print head
S Horizontal drive blocked
S Encoder strip not in
correct position
S Encoder strip is dusty
S Encoder strip missing
S Horizontal motor fault
S Print CU-DEV defective
S AGC procedure on not
workable position
S No AGC ADJUST after
print head replacement