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Troubleshooting and Diagnostics
6-8
6.4 Operation-related Problems
S Paper is not positioned at perforation for tear-off
S Select the correct form length using the Set-up feature.
S Reset top of form by moving the paper into park position.
S Paper tears or jams
S Examine the paper path; remove any obstacles
S Is the paper too loose or too tight between the tractors?
S If the transport holes are deformed at their outer edges, the paper is too
taut.
S If the paper rises between the tractors it is too loose.
S Readjust the tractor spacing so that the paper lies smoothly but without
any tension.
S Ensure that the paper is horizontally aligned on the pins.
S Paper moves out of one tractor.
S Parking paper and resetting top of form
S Tear off the paper at the perforation.
S Press .
S Press until the paper is in the park position.
S Press . Printing will resume at the top of the next form.
S Print head carriage does not move smoothly / does not move at all
S Examine the paper path. Remove any obstacles.
S Examine the carriage area for obstacles. Remove where necessary.
Press the key when the paper path is cleared.
S Make sure that the transport lock has been removed.
S Single sheets are skewed
S Adjust ASF cassette paper guides.
S You will find more information in chapter 7.2 ASF Cassette.