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181
PROBLEM SOLVING
Troubleshooting
If You Have Any of These Problems
Mode Symptom Cause / Action page
During Installation
The display is blinking Battery is completely discharged. This may happen at first
installation. After setting the clock, the blinking will stop.
36
During Transmission
Document doesn’t
feed/multiple feed
1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
a fax machine by consulting the list on "Documents You
Cannot Send". If your document has the characteristics
listed, make a photocopy of your document and send the
copy instead.
3. Check that the document is loaded properly.
4. Adjust the ADF Pressure.
77
78
192
Document jam The information code 031 will appear on the display if the
document becomes jammed.
189
Does not stamp Check Fax parameter No. 004 and No. 028 settings. 80
72,73
Stamp too light Replace stamp. 193
Transmission Copy
Quality
Vertical lines on the
transmitted document
Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a
problem. If copy is NG, clean the Document Scanning Area.
190
Transmitted document
is blank
1. Make sure the document is set face down.
2. Check own copy quality. If copy is OK, your machine has
no problem, report to the receiving party that they have a
problem. If copy is NG, clean the Document Scanning
Area.
190
During Reception
No recording paper The information code 010 will appear on the display if the
paper runs out.
30
Recording paper jam The information code 001, 002, 003, 007 or 008 will appear on
the display if the paper gets jammed.
188
Recording paper
doesn’t advance into
machine
Make sure that there is paper in the Paper Cassette. Follow
the instructions for loading paper.
30
Recording paper
doesn’t eject after
printing
Check to see if the recording paper is jammed inside of the
machine.
188
Recording papers are
not stacked in
sequence. Machine
does not print from the
last page received.
1. Check if Fax Parameter No. 065 is set to valid.
2. If memory becomes full during reception, the machine will
start to print from the 1st page received. We recommend
that optional flash memory card is installed if this symptom
occurs frequently.
74
201
Document auto
reduction doesn’t work
Check Print Reduction settings. 114
Out of toner The information code 041 will appear on the display if the
Toner Cartridge runs out of toner.
28
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