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9. Help
63
For Fax Advantage assistance, call 1-800-435-7329.
9.3.6 Answering machine
I cannot retrieve recorded messages from a
remote location.
L Press the remote operation ID correctly and
firmly (page 44).
Messages in the mailbox do not play back.
L The mailbox password is wrong. Enter the
correct password.
– For mailbox 1 password, see feature #51
(page 53).
– For mailbox 2 password, see feature #52
(page 54).
The other party complains that they cannot
leave a voice message.
L The memory is full. Erase unnecessary
messages (page 43, 47).
9.3.7 If a power failure occurs
L The unit will not function.
L The unit is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
L Fax transmission and reception will be
interrupted.
L If delayed transmission (feature #25, page
52) is programmed and the start time is
passed during a power failure, transmission
will be attempted soon after power is
restored.
L If any fax documents are stored in the
memory, they will be lost. When power is
restored, a power down report will be printed
out stating which contents in the memory
have been erased.
Jams
9.4 Recording paper jams
9.4.1 When the recording paper
has jammed in the unit
The display will show the following.
PAPER JAMMED
1 Pull the tension plate forward (1) to remove
the installed paper (2).
L Do not remove the jammed paper (3).
2 Remove the paper tray (1).
1
3
2
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FP145.book Page 63 Thursday, January 15, 2004 10:46 AM