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11. Help
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11.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display Cause & Solution
“CALL SERVICE” L There is something wrong with the unit. Contact our service personnel.
“CARRIAGE ERROR” L There is something wrong with the carriage sensor. Contact our service
personnel.
“CHANGE DRUM” L There is something wrong with the drum unit. Replace the drum unit and the
toner cartridge.
“CHECK DOCUMENT” L The document was not fed into the unit properly. Remove the document,
then press {STOP} to clear the message. Re-insert the document. If
misfeeding occurs frequently, clean the document feeder rollers (page 82)
and try again.
“CHECK DRUM” L The drum unit is not inserted properly. Re-insert it correctly (page 10).
“CHECK PAPER #1” L Recording paper is not installed or the paper input tray has run out of paper.
Install paper (page 15).
L Recording paper was not fed into the unit properly. Re-insert the recording
paper (page 77).
L The paper input tray is not installed or is not inserted completely. Insert the
paper input tray into the unit.
“CHECK PICK UP INPUT
TRAY #2”
L Recording paper was not fed into the unit properly. Re-insert the recording
paper (page 77).
“CHECK REAR COVER” L The manual input tray (rear cover) is open. Close it.
L A recording paper jam occurred near the manual input tray (rear cover).
Remove the jammed paper (page 73).
“DIRECTORY FULL” L There is no space to store new items in navigator directory. Erase
unnecessary items (page 38).
“DRUM LIFE LOW REPLACE
SOON”
L The drum life is near to an end. Replace the drum unit as soon as possible.
“FAX IN MEMORY” L The unit has a document in memory. See the other displayed message
instructions to print out the document. For fax memory capacity, see page
83.
L If feature #442 is set to “ALWAYS” (page 60), check the connection between
the computer and the unit.
“KEEP COPYING” L Copying has stopped due to a recording paper jam. See the other displayed
message instructions to continue copying.
“LOW TEMP.” L The inside of the unit is extremely cold and cannot be operated. Use the unit
in a warmer area. While the unit cannot be operated, the received
documents are temporarily stored into the memory, and will be printed out
automatically when the unit warms up.
“MEMORY FULL” L When performing memory transmission, the document being stored
exceeded the memory capacity of the unit. Send the entire document
manually.
L When making a copy, the document being stored exceeded the memory
capacity of the unit. Press {STOP} to clear the message. Divide the
document into sections.
“MODEM ERROR” L There is something wrong with the unit’s modem. Contact our service
personnel.