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Getting Started
Troubleshooting
Information for Installed Applications
If the application software supplied with this computer does not function properly, care-
fully read the problem-solving section of this manual and onscreen Reference Manual
as well as the help Information.
If you can connect to the Internet, refer to “Frequently Asked Questions” and other sup-
port information available on the relevant homepage for the manufacturer of the appli-
cation software.
If you cannot find any hints or methods there to resolve your problem, forward your
question to the address shown below.
When forwarding an inquiry, include information on your computer’s usage conditions.
z B’s Recorder / B's CLiP
B.H.A.
• URL:
http://www.bhacorp.com/
E-mail addresses:
U.S./Canada (English): BHAxpsupport@bhacorp.com
Other countries (English, German, French, Italian, Spanish):
eurosupport@bhacorp.com
z WinDVD
InterVideo, Inc.
• URL:
http://www.intervideo.com/
• Support Information:
Follow the steps below to contact InterVideo, Inc.
A Double-click the icon, and start Internet Explorer.
B Access http://www.intervideo.com/
C Click [Support] - [Customer Service] - [Support Request Form].
D Click [Language] and select the language.
E Fill out the form and click [Submit].
z Other pre-installed software
Contact the Panasonic technical support office as listed in the “LIMITED WAR-
RANTY.”
Confirm the contact information for the Panasonic technical support office using the
following procedure:
A Click [start], right-click on [My Computer], and click on [Properties].
B Click on [Support Information].