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Problem Action
Backing paper is
wrapped around platen
or peel roller.
Carefully remove the backing paper. Make
sure the backing paper tears at the
saw-toothed tear edge when using backfeed
and peel mode.
Blank labels print or 750
series errors.
Clean supply sensors.
When downloading a
script, the printer errors.
Check the available flash memory. Format
flash memory or clear NVRAM.
After downloading a
script, the script does
not appear to be loaded.
Try formatting flash memory. Then,
download the script again.
If you cannot fix a problem, call Technical Support.
Error Messages
You may receive the following types of error messages:
◆
Data Errors
◆
Communication Errors
Some errors numbered 400-438 and 500-574 are internal
software errors. Errors numbered 900-999 are hard printer
failures. If you cannot clear an error, turn off the printer, wait
several seconds and then turn on the printer. For a complete list
of errors, refer to the optional Packet Reference Manual available
on our Web site. Call Technical Support if you need additional
assistance.
Diagnostics & Troubleshooting
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