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757 Load supplies (supply length mismatch), because the
calibrated supply length differs by plus or minus .25
inches from the format. Press Feed/Cut.
758 Either the supply is not seen or the on-demand sensor
is broken. Check for a label jam, clear the supply path,
or reload supplies. This error may occur if you remove
a label too quickly in the on-demand mode.
763 Waiting to dispense label. Press Feed/Cut.
764 Verifier scan error (bad scan). Press Escape/Clear to
clear the error and continue printing. The printer does
not recalibrate after this error.
765 The printhead has less than 8 bad dots. The printer
can shift bar code fields to avoid bad dots. You may
need to press Escape/Clear to continue printing. Print
a test label to confirm the number of bad dots.
768 Printhead has more than 8 bad dots within the format
area or is not connected. Connect the printhead.
772 Verifier failure. The verifier detected three or more bad
scans in a row. Press Escape/Clear to clear the error
and continue printing. The printer does not recalibrate
after this error.
773 Verifier is enabled, but not connected. Make sure the
I/O cable and/or serial cable is connected to the verifier.
Refer to your verifier’s Operating Instructions for more
information.
791 The printer has an error pending. Turn off the printer.
Wait 15 seconds (until the power light is completely
dim) and turn it back on. Resend the packets.
10-10
Diagnostics & Troubleshooting