Filter
Top Products
Troubleshooting
If you cannot fix a problem, please contact Monarch Service.
Problem Corrective Action
No print on the supply. Make sure
both
sides of the platen
carrier are closed.
Make sure the supplies are loaded
correctly.
There may be an error in the format.
Check with the programming
specialist.
Bad print or partial
print on supply.
Make sure the supplies are loaded
correctly.
Check the supplies for damage or
defects.
Reload new supplies if necessary.
Check platen roller for stuck labels
per maintenance instructions.
Clean the print head.
Turn the power off and switch to a
fully charged handle.
Make sure both sides of the platen
carrier are closed.
There may be an error in the format.
Check with the programming
specialist.
Printer prints on part of the
supply, and fails to respond
to the keyboard or trigger.
RECHARGE does not
appear in the display.
Turn the power off and switch to a
fully charged handle.
Make sure the labels are loaded
correctly.
Operator’s Handbook
50