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94 C1528M-F (6/05)
TROUBLESHOOTING
GAINING INITIAL CONTROL
If you are having problems gaining control of your system for the first time:
• Confirm that all system equipment is plugged in and has power.
• Confirm that each keyboard and peripheral device in your system has a unique local address. Refer to the Switch Settings section in
the appropriate keyboard manual.
• Be sure data cables have not been mixed up.
• Cycle the data cable to the keyboard:
1. Unplug the data cable from the rear of the keyboard.
2. Plug the data cable back into the rear of the keyboard.
3. WAIT AT LEAST FIVE SECONDS.
4. Select a monitor.
If you still cannot gain control of the system:
• Confirm the wiring is correct and the user-supplied cable between wall jacks is appropriate for the application.
• Confirm that when the keyboard data cable is cycled, the keyboard LED flashes momentarily (indicating power).
If you still cannot gain control of the system, call Pelco’s 24-hour technical support at 1-800-289-9100 or 1-559-292-1981.
NOTE: There are no user-serviceable parts inside the CM6800E. Only authorized service personnel may open the unit.