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Appendix
ConnectUPS Web/SNMP Card (X and BD Models) User’s Guide : Rev A www.powerware.com
34
6. Highlight the ConnectUPS Web/SNMP Card IP
address to select the individual card. Click
Modify and
enter the Superuser name and password. Repeat this
step for each card that will be upgraded.
7. Select
Open next to Filename and select the binary
upgrade file that was previously downloaded or
otherwise received and copied to the PC.
Select
Upgrade to start the process. After the process
starts, do not cancel or interrupt the upgrade process.
Otherwise, the ConnectUPS Web/SNMP Card receives
a corrupted image, preventing the card from operating
correctly.
8. When the Upgrade Utility completes, exit the
program by selecting
Quit and then answering Yes to
the confirmation.
Service and Support
If you have any questions or problems with the UPS, call your
Local Distributor or the Help Desk atoneofthefollowing
telephone numbers and ask for a UPS technical representative.
In the United States:
or
Europe, Middle East, Africa:
Asia:
Australia:
Please have the following information ready when you call the
Help Desk:
:
Model number
:
Serial number
:
Version number (if available)
:
Date of failure or problem
:
Symptoms of failure or problem
:
Customer return address and contact information