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Chapter 4: SuperBuild™ Utility
71
BIOS reports the condition and temporarily halts the booting process of the Host
PC, so you can access the SuperBuild utility to investigate.
Figure 7. SuperTrak BIOS screen, logical drive offline
1. Press Ctrl-S to access the SuperBuild utility.
2. From the Main Menu, highlight Physical Drive Management and press Enter.
3. Verify that all of the physical drives attached to the SuperTrak controller
appear under on the Physical Drive Management screen. See “Finding the
Failed Physical Drive” on page 70.
• If ALL physical drives appear, but they show a status of Stale or Dead,
see “Managing Physical Drive Problems” on page 60.
• If one or more physical drives do NOT appear, shut down the Host PC,
open the case, check the power and data connections to each physical
drive, correct any shortcomings, restart the Host PC and check in
SuperBuild again.
RAID 1, 5, 6, 10, 50 and 60
You cannot rebuild an offline logical drive. However, if you can restore one of the
failed physical drives, the logical drive will be critical, then you can rebuild it. See
“Rebuilding the Logical Drive” on page 69.