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Error Messages and Their Meanings
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Error Messages and Their Meanings
If there is an error, one of the following messages may appear on the display. If
other message appears, follow the message.
Message Causes and solutions
Put original back, check it and
press Start key.
Original jammed during Memory Transmis-
sion. Place originals that have not been scanned
again.
Error occurred, and trans. was
cancelled.
A document jam occurred during Immediate
Transmission. Press the {OK} key, and then re-
send the pages that have not been sent.
An error occurred during Immediate Trans-
mission. Press the {OK} key, and then resend
the original.
Note
There may be a problem with the machine
or the telephone line (for example noise or
cross talk). If the error reoccurs frequently,
contact your service representative.
Memory is full. Scanning will
be stopped and only scanned
page(s)
will be stored.
If you press [Exit], the machine returns to stand-
by mode and starts transmitting the pages that
have been stored.
Cannot send fax as scanner is in
use by another function.
The Copy function is in use. To cancel the job
in process, do the following, and then try fax-
ing again.
Press [Exit], and then press the {Copy} key.
Next press the {Clear/Stop} key. When the mes-
sage “
[Stop] key was pressed.
Stop copying?
” appears, press [Stop].
Updating the settings. Re-se-
lect dest./functions after up-
date finishes.
Wait with the main power switch on. The ma-
chine will enter standby mode after it exits
from RDS mode.
Check whether there are any
network problems.
[14-01]
Cannot find the DNS server or SMTP server.
• Check the DNS server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Check the SMTP server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Check the LAN cable is correctly connected
to the machine. See "Connecting the Net-
work Cable to the Network", Network Guide.
• Check the network connection and radio
wave status.
• Consult your network administrator.