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WHAT TO DO WHEN THINGS GO WRONG
WHAT TO DO WHEN THINGS GO WRONG
Problem
Action
Nothing happens when the
Check the power cord. If it is not plugged properly, plug
main switch ISturned on.
it firmly into the outlet.
The Start key does not
Check the touch panel display, and follow the
change from red to green
instructions.
after the main switch is
turned on? or the machine
stops during a copy run.
Problem Cause Action
Copies appear
Image density level is too Lower the ima e density level.
dirty.
dark. 8
> See page 5.
Lower the ima e density level using
8
User Tool No. .
> See page 16.
The reverse side
Image density level is too Lower the image density level.
of an original dark.
> See page 35.
image is copied.
Lower the ima e density level using
User Tool No. ?)
> See page 16.
The same copy The exposure glass, dual Clean the required parts.
area is dirty
job feeder belt, or
> See pages 78-80.
whenever making
recirculating document
copies.
handler belt is dirty.
Copies are too Image density level is too Select the darker image density level.
light. light.
> See page 35.
Select the darker ima e density level
2
using User Tool No. .
> See page 16.
Par&s of the
Originals are not set Set the originals correctly.
original image are correctly.
> See pages 19-34.
not copied.
You’ve selected an Select copy paper of the proper size.
incorreot paper size.
The original image
Originals are not set Set the originals correctly.
is not copied.
correctly.
> See pages 19-34.
CJIf you cannot correct the problem by taking the actions above, please contact your service representative.
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