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PROBLEM SOLVING
7.2
Solving General Printing Problems
Problem
The printer does not
print.
Possible Cause
The printer is not
receiving power.
The printer is not
selected as the default
printer.
Check the printer for
the following:
The printer may be in
manual feed mode and
out of paper. (The
Paper light is on.)
The connection cable
between the computer
and the printer is not
connected properly.
The connection cable
between the computer
and the printer is
defective.
The port setting is
incorrect.
Solution
If no lights are on, check the power
cord connections. Check the power
switch and power source.
Select Samsung ML-1200 Series
as your default printer.
• The printer cover is not closed.
• Paper is jammed.
• No paper is loaded.
• Toner cartridge is not installed.
• If printer system error occurs,
contact a service representative.
Add paper to the manual input tray
and press the Demo button on the
printer’s control panel to begin
printing.
Disconnect the printer cable and
reconnect it.
If possible, attach the cable to
another computer that is working
properly and print a job. You can
also try using a different printer
cable.
Check the Windows printer setting to
insure the print job is sent to the
correct port (for example, LPT1). If
the computer has more than one
port, insure the printer is attached to
the correct one.
For problems with the operation of your printer, refer to the table for suggested solutions.