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Understanding display messages
141
4. Troubleshooting
• Replace pickup roller
Replace with new [tray
type] pickup roller
The life of the tray1, tray2
or MP tray pick-up roller
will expired soon.
Replace the tray pick-
up roller with a new
one. Contact the
service
representatives.
• Memory Full
Fax memory is almost
full.
Print or remove
received fax job
The memory is full. No
more fax data can be
received.
Print or remove the
received fax data in the
memory.
• Scanner Locked
Scanner is locked.
Press Stop button
The scanner is locked. Reboot the power. If
the problem persists,
please call for service.
• Scanner door open
Door of scanner is
open.
Close the door
The document feeder
cover is not securely
latched.
Close the cover until it
locks into place.
• Memory Full
Fax memory is almost
full.
Print or remove
received fax job
The fax memory is almost
full.
Print or remove the
received fax job in
Secure Receive.
Message Meaning Suggested solutions
• Error: [error number]
Fuser Unit Failure:
[error number]
Turn off then on.
Call for service if the
problem
There is a problem in the
fuser unit.
Reboot the power. If
the problem persists,
please call for service.
• Error: [error number]
HDD System Failure:
[error number]
Turn off then on.
Call for service if the
problem
There is a problem in the
HDD system.
Reboot the power. If
the problem persists,
please call for service.
• Error: [error number]
Motor Failure: [error
number]
Turn off then on.
Call for service if the
problem
There is a problem in the
Motor system.
Reboot the power. If
the problem persists,
please call for service.
• Error: [error number]
LSU Failure: [error
number]
Turn off then on.
Call for service if the
problem
There is a problem in the
LSU.
Reboot the power. If
the problem persists,
please call for service.
Message Meaning Suggested solutions