Filter
Top Products
57
TROUBLESHOOTING
6
The printed image is dirty.
You are using paper that is outside the specified size and
weight range.
→ Use copy paper within the specified range.
13
Paper curled or damp.
→ Do not use curled or crimped paper. Replace with dry copy paper.
During periods when the machine is not used for a long time,
remove the paper from the tray and store it in a dark place in a
bag to prevent moisture absorption.
–
You did not set sufficient margins in the paper settings of
your application.
→ The top and bottom of the paper may be dirty if the margins are
set outside of the specified print quality area.
→ Set the margins in the software application within the specified
print quality area.
–
The printed image is skewed or it
runs off the paper.
The paper size is not loaded in the tray the same as that
specified in the printer driver.
→ Check if the [Paper Size] options suit the size of the paper loaded
in the tray.
→ If the "Fit To Page" setting is activated, make sure that the paper
size selected from the drop-down list of the "Fit To Paper Size"
option is the same as the size of the loaded paper.
–
The orientation of document setting is not correct.
→ Click the "Paper" tab in the printer driver setup screen, and verify
if the "Image Orientation" option is set to your requirements.
–
Paper is not loaded properly.
→ Make sure the paper is properly loaded.
14
You did not correctly specify the margins for the
application in use.
→ Check the layout of the document margins and the paper size
settings for the application you are using. Also check if the print
settings are specified correctly to suit the paper size.
–
Problem Cause and solution Page