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9-4 User’s Guide
Poor Print Quality
Troubleshooting
Shadows are printed
around black filled areas.
Are you using paper that has been left
unwrapped for a long period of time
(especially when the humidity is low)?
Replace with paper from a new ream.
White dots appear in black
filled areas.
Is the correct type of paper used? Load the correct type of paper.
Is the Toner Cartridge defective or damaged? Replace it with a new Toner Cartridge.
Printed image smudges
when rubbed with your
finger.
Is the paper damp? Replace with paper from a new ream.
Is the correct type of paper used? Load the correct type of paper.
Printed image appears
partially blank.
Is the paper damp? Replace with paper from a new ream.
Is the correct type of paper used? Load the correct type of paper.
Status Items to check Action