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9-10 User’s Guide
Error and Warning Messages
Troubleshooting
ROS Failure Call Service The ROS has failed. Turn the printer off, then turn it on. If the
problem reoccurs, contact an authorized
service provider.
Fuser Failure Call Service The fuser has failed.
Offset Tray Fail Call Service The offset tray was
removed or has failed.
Duplex Failure Call Service The duplexer was
removed or has failed.
Main Motor Fail Call Service The main motor has failed.
Engine Nv Fail Call Service The engine has failed.
Fan Failure Call Service The fan has failed.
Offset Tray Fail OCT Error. Offset Catch
Tray failure
Call Service
Toner Low Toner Cartridge reaching
end of life
Replace cartridge
Canceling Job Consuming xxx Printer has received a
command to cancel the
current job.
None
Code FLASH Error Upgrade Firmware The printer has detected
that the operating code is
corrupt.
Reload the printer flash code via the
parallel port.
CF Unformatted Select To Format An unformatted Compact
Flash option was installed
Press Select to format the CF
DISK Error SELECT To Format An unformatted hard disk
option was installed
Press Select to format the disk
File Error 00
through
File Error 25 Firmware Upgrade error Check firmware file
File Error 26 Firmware Upgrade error:
Bad header
Transmission error: check cabling and
restart
File Error 27 Firmware Upgrade error:
Bad checksum
Transmission error: check cabling and
restart
File Error 29 Firmware Upgrade error:
Wrong printer type
Firmware is for wrong printer
Initializing Second stage of printer
boot cycle
None
Normal Printer Operation
IPADDR Collision Press Start The IP address in the
printer is duplicated on the
network
Have the network administrator check
assigned addresses
JOBLIB Error 01 Press Start JobLibrary datastream
missing a Job Name.
Ensure the Job Name is entered
JOBLIB Error 02 Press Start JobLibrary datastream
missing a User Name
Ensure the User Name is entered
Error Message Line 1 Error Message Line 2 Possible Cause Action