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9-6 User’s Guide
No Power
Troubleshooting
No Power
Cannot Print
Text is blurred. Is the paper damp? Replace with paper from a new ream.
Is the correct type of paper used? Load the correct type of paper.
Status Items to check Action
There is no power. Is the power switched off? Press the printer switch to the <I> position to turn
the power on.
Is the power cord disconnected or not securely
connected?
Switch off the power and connect the cord to the
power outlet and printer again. Then, switch on
the power.
Is the power cord connected to a power outlet
with the correct voltage?
Connect the printer exclusively to an outlet with a
suitable voltage rating and current rating.
Power is interrupted
frequently.
Printer may have malfunctioned. Switch off the power to the printer, remove the
plug from the power outlet and contact Technical
Support.
Is the power cord disconnected or not securely
connected?
Switch off the power and connect the cord to the
power outlet and printer again. Then, switch on
the power.
Status Items to check Action
Print instruction was sent but
processing did not start.
Is the fault indicator lit?
Is the print-ready indicator off?
Carry out the action according to the
status of the indicator.
Is there any message displayed on the
Operator panel?
Check the message, then carry out the
action.
Is there any message displayed in the
computer?
Check the message, then carry out the
action.
Status Items to check Action